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Brand relationships in wireless mobile environments : the mediating role of apps
Garcia-Davalos, Alexander, (2023)
The effects of adopting and using a brand's mobile application on customers' subsequent purchase behavior
Kim, Su Jung, (2015)
Augmented reality marketing : how mobile AR-apps can improve brands through inspiration
Rauschnabel, Philipp A., (2019)
The importance of internal relationship marketing for external relationship success
Liljander, Veronica, (2000)
Comparison standards in perceived service quality
Liljander, Veronica, (1995)
Introducing deserved service and equity into service quality models