Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Hakseung Shin, Richard R. Perdue
| Year of publication: |
2022
|
|---|---|
| Authors: | Shin, Hakseung ; Perdue, Richard R. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 100.2022, p. 1-9
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| Subject: | Creativity | Customer empowerment | Customer engagement | Knowledge value co-creation | Open innovation | Social recognition | Kundenintegration | Customer integration | Kreativität | Innovationsmanagement | Innovation management | Beziehungsmarketing | Relationship marketing | Open Innovation | Hotellerie | Hotel industry | Social Web | Social web | Wissenstransfer | Knowledge transfer | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2021.103077 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013266279