Development of an indicators system for quality management of the interstate and international coach transportation service in Brazill
Year of publication: |
2007
|
---|---|
Authors: | Magalhães, Marcos T. Q. ; Yamashita, Yaeko ; Texeira, George L. ; Carneiro, Luís G. P. L. |
Published in: |
Competition and ownership in land passenger transport : selected papers from the 9th International Conference (Thredbo 9). - Amsterdam : Elsevier, ISBN 0-08-045095-4. - 2007, p. 625-640
|
Subject: | Schienenverkehr | Railway transport | Bahnpolitik | Railway policy | Qualitätsmanagement | Quality management | Brasilien | Brazil |
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