Development of management quality system for metallurgical enterprise based on Balanced Scorecard with limiting factors

The article considers inefficiency of the existing quality management systems (QMS) based on standards ISO series 9000. The authors offer integrated QMS with limiting factors on Balanced Scorecard. The Balanced Scorecard with limiting factors helps to efficiently direct process of continuous improvement and achieve top-priority criteria in quality management domain.

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Year of publication:	2009
Authors:	Pesin, Alexander ; Salganik, Viktor ; Ledneva, Galina
Published in:	Perspectives of Innovation in Economics and Business (PIEB). - Prague Development Center (PRADEC). - Vol. 3.2009, 3, p. 89-91
Publisher:	Prague Development Center (PRADEC)
Subject:	Management quality system \| priority operations in quality field \| theory of constrains \| Balanced Scorecard

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Extent:	application/pdf text/html
Type of publication:	Article
Classification:	L15 - Information and Product Quality; Standardization and Compatibility
Source:	RePEc - Research Papers in Economics

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