Development of marketing capabilities scale in banking sector
Year of publication: |
2014
|
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Authors: | Chahal, Hardeep ; Kaur, Jagmeet |
Published in: |
Measuring business excellence : the journal of organizational performance management. - Bingley : Emerald Group Publ., ISSN 1368-3047, ZDB-ID 2038133-5. - Vol. 18.2014, 4, p. 65-85
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Subject: | Marketing capabilities | Outside-in | Inside-out | Spanning capabilities | Marketing | Bank | Dynamische Kompetenzen | Dynamic capabilities | Wettbewerbsvorteil | Competitive advantage | Unternehmenserfolg | Firm performance | Capability-Ansatz | Capability approach | Ressourcenorientierter Ansatz | Resource-based view |
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