Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Year of publication: |
2014
|
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Authors: | Swimberghe, Krist ; Jones, Robert Paul ; Darrat, Mahmoud |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 21.2014, 4, p. 424-431
|
Subject: | Retail | Work-family conflict | Job stress | Organizational deviance | Interpersonal deviance | Frontline deviance | Familie-Beruf | Work-life balance | Stress | Work stress | Verkaufspersonal | Salespeople | Arbeitsverhalten | Work behaviour | Einzelhandel | Retail trade | Verhalten in Organisationen | Organizational behaviour | Arbeitszufriedenheit | Job satisfaction | Coping-Strategie | Coping strategy |
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