Differences and similarities in perceptions of hotel experience : the role of national cultures
Year of publication: |
2015
|
---|---|
Authors: | Zhang, Ziqiong ; Li, Hengyun ; Law, Rob |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 32.2015, Supplement 1, p. 2-14
|
Subject: | Attribute quality | culture | perceived value | satisfaction | hotel | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Nationalkultur | National culture | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kulturelle Identität | Cultural identity | Wahrnehmung | Perception | Vergleich | Comparison |
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