Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Joseph A. Allen; James M. Diefendorff; Yufeng Ma
| Year of publication: |
2014
|
|---|---|
| Authors: | Allen, Joseph A. ; Diefendorff, James M. ; Ma, Yufeng |
| Published in: |
Journal of business and psychology. - New York, NY : Springer, ISSN 0889-3268, ZDB-ID 227424-3. - Vol. 29.2014, 1, p. 21-35
|
| Subject: | Emotional labor | Cultural differences | Emotional exhaustion | Affectivity | Emotion | China | Kulturelle Identität | Cultural identity | Vergleich | Comparison | Arbeitszufriedenheit | Job satisfaction | USA | United States | Dienstleistungsberufe | Service workers | Stress | Work stress | Nationalkultur | National culture |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010340201