Differences in service quality perceptions of stakeholders in the hotel industry
Bekir Bora Dedeoğlu; Halil Demirer
| Year of publication: |
2015
|
|---|---|
| Authors: | Dedeoğlu, Bekir Bora ; Demirer, Halil |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 1, p. 130-146
|
| Subject: | Service quality | Customer satisfaction | Perception | Stakeholders | Hotels | Hotel industry | Hotellerie | Dienstleistungsqualität | Stakeholder | Kundenzufriedenheit |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010516494