Different channels for different services : information sources for services with search, experience and credence attributes
Year of publication: |
2021
|
---|---|
Authors: | Chocarro, Raquel ; Cortinas, Monica ; Villanueva, Maria Luisa |
Subject: | credence attributes | experience attributes | information sources | online information search | search attributes | Services | Informationsverhalten | Information behaviour | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Produktinformation | Product information |
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