Differentiation as a basis for explaining customer satisfaction across industries
Claes Fornell, Michael D. Johnson
| Year of publication: |
1993
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|---|---|
| Authors: | Fornell, Claes |
| Other Persons: | Johnson, Michael D. (contributor) |
| Published in: |
Journal of economic psychology : research in economic psychology and behavioral economics. - Amsterdam [u.a.] : Elsevier, ISSN 0167-4870, ZDB-ID 865181-4. - Vol. 14.1993, 4, p. 681-696
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| Subject: | Konsumentenverhalten | Consumer behaviour | Produktgestaltung | Product design | Schweden | Sweden |
| Extent: | Graph. Darst |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001161944