Digital natives on the rise : a systematic literature review on generation Z's engagement with RAISA technologies in hospitality services
Mengni Fu, Barry Fraser, Charles Arcodia
| Year of publication: |
2024
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|---|---|
| Authors: | Fu, Mengni ; Fraser, Barry ; Arcodia, Charles |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 122.2024, Art.-No. 103885, p. 1-18
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| Subject: | Generation Z | Hospitality services | Human-computer interaction model | RAISA | Service Encounter Triad | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Bibliometrie | Bibliometrics | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103885 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015072459