Digital technologies at work and psychosocial risks : evidence and implications for occupational safety and health

This report provides a comprehensive analysis of the implications of digitalisation for occupational safety and health (OSH) regarding psychosocial risk factors based on the findings of EU-OSHA publications. Drawing from over one hundred documents, including reports, policy briefs, discussion papers, case studies and results from the OSH Pulse survey 2022, the report outlines how digital technologies can result in work-related psychosocial risks and mental health issues. The analysis is broken down by type of technology and tasks that the technology is able to perform. The report presents the analysis of implications of digitalisation in terms of psychosocial risks according to the five key areas identified in EU-OSHA's research programme on OSH and digitalisation (2020-2023): advanced robotics and artificial intelligence (AI), smart digital systems, digital platform work, remote working technologies and artificial intelligence for worker management (AIWM).