New Dimensions of consumer satisfaction and complaining behavior : papers from the 3. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; Chicago, Ill. oct. 5 - 7, 1978
H. Keith Hunt and Ralph L. Day, ed.
| Year of publication: |
1979
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|---|---|
| Other Persons: | Hunt, H. Keith (contributor) ; Day, Ralph L. (contributor) |
| Publisher: |
Bloomington [u.a.] : Dep. of Marketing, School of Business, Indiana Univ. |
| Extent: | VI, 201 S. ; 4-o |
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| Series: | |
| Type of publication: | Book / Working Paper |
| Source: |
Persistent link: https://www.econbiz.de/10004773928