Dimensions of behavior and proactive improvement in hotel outsourcing relationships : the role of justice
Year of publication: |
2019
|
---|---|
Authors: | Espino-Rodríguez, Tomás F. ; Ramírez-Fierro, Juan Carlos |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 3, p. 479-508
|
Subject: | Outsourcing | Procedural justice | Distributive justice | Long-term orientation | Trust Cooperation | Proactive improvement | Gerechtigkeit | Justice | Vertrauen | Confidence | Lieferantenmanagement | Supplier relationship management | Verhalten in Organisationen | Organizational behaviour | Verteilungsgerechtigkeit | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Arbeitsverhalten | Work behaviour |
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