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Humanistic Perspectives in Hospitality and Tourism, Volume 1 : Excellence and Professionalism in Care
Ogunyemi, Kemi, (2022)
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen, (2023)
Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose, (2023)
Service quality research on China’s hospitality and tourism industry
Tsang, Nelson K. F., (2015)
A Holistic Approach to Understanding the Use of Travel Guidebooks: Pre-, During, and Post-Trip Behavior
Tsang, Nelson K. F., (2011)
THEMEQUALAdapting the SERVQUAL Scale to Theme Park Services: A Case of Hong Kong Disneyland
Tsang, Nelson K. F., (2012)