Dining alone or together? : the effect of group size on the service customer experience
Amélie Clauzel, Nathalie Guichard, Caroline Riché
| Year of publication: |
2019
|
|---|---|
| Authors: | Clauzel, Amélie ; Guichard, Nathalie ; Riché, Caroline |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 47.2019, p. 222-228
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| Subject: | Service experience | Restaurant | Group size | Individual spend | Menu | Consumer groups | Companions | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Experiment | Dienstleistungsmarketing | Services marketing | Arbeitsgruppe | Team |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2018.11.010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011995583