Disentangling the strategic use of social media in the insurance industry : a value co-creation perspective
Year of publication: |
2013
|
---|---|
Authors: | Castriotta, Manuel ; Floreddu, Paola Barbara ; Di Guardo, Maria Chiara ; Cabiddu, Francesca |
Published in: |
Social media in strategic management. - Bingley : Emerald, ISBN 978-1-78190-898-3. - 2013, p. 63-86
|
Subject: | Social Web | Social web | Kundenintegration | Customer integration | Versicherung | Insurance | Italien | Italy |
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