Distributors’ Knowledge Sharing Competency (DKSC): Scale Generation and Development Process

Purpose – The present paper aims to generate and validate a measurement scale of the distributor knowledge sharing competency (DKSC). Design/methodology/approach: A pool of 50 items were generated on the basis of in-depth interviews with managers and was analysed using the “Sphinx” software. Exploratory Factor Analysis is performed in order to purify the scale measurement (09 items are retained). Confirmatory Factor Analysis is performed in order to assess the reliability and validity of measure (07 items are retained). Findings – A pool of 07 items is proposed for the eventual measurement of the DKSC. Practical implications a valid and reliable measure of DKSC has been developed illustrating a knowledge-based innovation capability measurement. The measurement scale was found to be unidirectional that confirm an interconnection between the two facets of the construct; the firm’s capability and distributors’ competency. It proposes an integrative comprehension of various notions that provide a more holistic picture of Knowledge-based capability. The proposed DKSC scale is believed to provide managers with the opportunity to regularly monitor their distributor’s relationship and its innovative capability.