Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Ugur Yavas; Osman M. Karatepe; Emin Babakus
| Year of publication: |
2011
|
|---|---|
| Authors: | Yavas, Ugur ; Karatepe, Osman M. ; Babakus, Emin |
| Published in: |
Tourism and hospitality research : the surrey quarterly review. - London [u.a.] : Sage Publ., ISSN 1467-3584, ZDB-ID 2249125-9. - Vol. 11.2011, 2, p. 148-159
|
| Subject: | Tourismusberufe | Tourism employees | Beziehungsmarketing | Relationship marketing | Konflikt | Conflict | Persönlichkeitspsychologie | Personality psychology | Nordzypern | Northern Cyprus | Türkei | Turkey |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009237610