Do online peer reviews stimulate diners' continued log-in behavior : investigating the role of emotions in the O2O meal delivery apps context
Year of publication: |
2023
|
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Authors: | Shah, Adnan Muhammad ; Abbasi, Amir Zaib ; Yan, Xiangbin |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-14
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Subject: | Meal delivery apps | Online reviews | Pictographic content | Emotions | Continued behavioral intentions | Emotion | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Mobile Anwendung | Mobile application | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Verbrauchereinstellung | Consumer attitudes |
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