Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Year of publication: |
2015
|
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Authors: | Karatepe, Osman M. |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 1, p. 4-26
|
Subject: | Internal Marketing | Hotel management | Human recource management | Camerron | Emotional exhaustion | Extra-role customer service | Hotel employees | Organizational support | Personal resources | Turnover intentions | Hotellerie | Hotel industry | Stress | Work stress | Tourismusberufe | Tourism employees | Mitarbeiterbindung | Employee retention | Emotion | Arbeitszufriedenheit | Job satisfaction | Kundenservice | Customer service | Persönlichkeitspsychologie | Personality psychology | Arbeitsleistung | Job performance | Unternehmenskultur | Corporate culture | Personalmanagement | Human Resource Management | Arbeitskräfte | Workforce |
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