Do you know your valuable customers?
| Year of publication: |
2013
|
|---|---|
| Authors: | Wilhelm, Stefan ; Gueldenberg, Stefan ; Güttel, Wolfgang |
| Published in: |
Journal of knowledge management. - Bingley : Emerald Group Publ. Ltd, ISSN 1367-3270, ZDB-ID 14951095. - Vol. 17.2013, 5 (6.9.), p. 661-676
|