Do you want my loyalty? : then understand what drives my trust : a conventional and Islamic banking perspective
Mornay Roberts-Lombard and Daniël Johannes Petzer
| Year of publication: |
2024
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|---|---|
| Authors: | Roberts-Lombard, Mornay ; Petzer, Daniël Johannes |
| Published in: |
International journal of Islamic and Middle Eastern finance and management. - Bingley : Emerald, ISSN 1753-8408, ZDB-ID 2423843-0. - Vol. 17.2024, 3, p. 532-551
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| Subject: | Islamic banking | Customer orientation | Service fairness | Information sharing | Trust | Loyalty | Beziehungsmarketing | Relationship marketing | Islamisches Finanzsystem | Islamic finance | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Bank | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IMEFM-10-2023-0412 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015358159