Does a chatbot's location influence consumer attitude and intentions?
Year of publication: |
2024
|
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Authors: | Roozen, Irene T. M. ; Raedts, Mariet ; Waetermans, Guillaume |
Published in: |
International journal of internet marketing and advertising : IJIMA. - Geneva : Inderscience Enterprises Limited, ISSN 1741-8100, ZDB-ID 2145038-9. - Vol. 20.2024, 3/4, p. 292-310
|
Subject: | adoption behaviour | chatbot | consumer-firm interaction | Facebook | Facebook messenger | information disclosure | privacy concerns | retailer website | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Datenschutz | Data protection | Website | Online-Marketing | Internet marketing | Innovationsakzeptanz | Innovation adoption |
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