Does a retailer's charisma matter? : a study of frontline employee perceptions of charisma in the retail setting
Year of publication: |
2016
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Authors: | Lindblom, Arto ; Kajalo, Sami ; Mitronen, Lasse |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 30.2016, 3, p. 266-276
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Subject: | Leadership | Frontline employee | Retailing | Charisma | Einzelhandel | Retail trade | Führungsstil | Leadership style | Führungspersönlichkeit | Leadership personality | Verkaufspersonal | Salespeople |
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