Does change in the scoring system impact service evaluation? : evidence from Booking.com
Jong Min Kim, Jiahao Liu and Salman Yousaf
| Year of publication: |
2023
|
|---|---|
| Authors: | Kim, Jong Min ; Liu, Jiahao ; Yousaf, Salman |
| Subject: | Booking.com | Difference-in-Differences | E-WOM | Hospitality | Review related policies | Service evaluation |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-01-2022-0075 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013546083