Does employee resilience exacerbate the effects of abusive supervision? : a study of frontline employees’ self-esteem, turnover intention, and innovative behaviors
Shaker Bani-Melhem, Samina Quratulain, and Mohammad Ahmad Al-Hawari
Year of publication: |
2021
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Authors: | Bani-Melhem, Shaker ; Quratulain, Samina ; Al-Hawari, Mohd Ahmad |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 30.2021, 5, p. 611-629
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Subject: | Abusive Supervision | employee Resilience | innovative Behaviors | self-esteem | turnover Intention | Arbeitskräfte | Workforce | Arbeitsverhalten | Work behaviour | Arbeitsmobilität | Labour mobility | Mitarbeiterbindung | Employee retention | Arbeitszufriedenheit | Job satisfaction | Coping-Strategie | Coping strategy | Innovation | Verhalten in Organisationen | Organizational behaviour |
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