Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Year of publication: |
2015
|
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Authors: | Aksoy, Lerzan ; Keiningham, Timothy ; Buoye, Alexander ; Larivière, Bart ; Wiliams, Luke |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 68.2015, 12, p. 2464-2476
|
Subject: | Consumer loyalty | Loyalty | Relationship | Attachment style | Coping | Happiness | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Zufriedenheit | Satisfaction | Kundenbindung | Customer retention | Kundenbindungsprogramm | Loyalty program |
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