Does uncertain demand affect service quality?
Year of publication: |
2015
|
---|---|
Authors: | Chen, Chiang-Ming ; Chiu, Hsien-Hung ; Chi, Yan-Ping ; Wu, Sou-Chein |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 46.2015, p. 76-78
|
Subject: | Uncertain demand | Capital–labor ratio | Service quality | Hotel industry | Hotellerie | Dienstleistungsqualität | Nachfrage | Demand | Risiko | Risk | Theorie | Theory |
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