Don't be rude! The effect of content moderation on consumer‐brand forgiveness
| Year of publication: |
2021
|
|---|---|
| Authors: | Christodoulides, George ; Gerrath, Maximilian H. E. E. ; Siamagka, Nikoletta T. |
| Published in: |
Psychology & Marketing. - Wiley, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 38.2021, 10 (11.02.), p. 1686-1699
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1002/mar.21458 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012535692