Driving service innovativeness via collaboration with customers and suppliers : evidence from business-to-business services
Year of publication: |
2019
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Authors: | Heirati, Nima ; Siahtiri, Vida |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 78.2019, p. 6-16
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Subject: | Service innovativeness | Customer collaboration | Supplier collaboration | Exploratory learning | Cross-functional collaboration | Knowledge tacitness | Lieferantenmanagement | Supplier relationship management | Unternehmenskooperation | Inter-firm cooperation | Innovationsmanagement | Innovation management | Unternehmensdienstleistung | Business services | Forschungskooperation | Research collaboration | Wissenstransfer | Knowledge transfer | Wissensmanagement | Knowledge management | Kundenintegration | Customer integration | Innovation | Lieferkette | Supply chain | Dienstleistung | Services | Lernende Organisation | Learning organization | Beziehungsmarketing | Relationship marketing |
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