Dynamic capacity adjustments with reactive customers
Year of publication: |
2013
|
---|---|
Authors: | VanAckere, Ann ; Haxholdt, Christian ; Larsen, Erik R. |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 41.2013, 4, p. 689-705
|
Subject: | Warteschlangentheorie | Queueing theory | Kundenzufriedenheit | Customer satisfaction | Kapazitätsplanung | Capacity planning | Simulation |
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