Dynamic trends in online product ratings : a diagnostic utility explanation
Year of publication: |
June 2018
|
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Authors: | Wang, Fang ; Menon, Kalyani ; Ranaweera, Chatura |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 87.2018, p. 80-89
|
Subject: | Online word of mouth | Product reviews | Rating sequences | Dynamic trends | Diagnostic utility | Customer engagement | Virales Marketing | Viral marketing | Social Web | Social web | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing |
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