E-banking management : issues, solutions, and strategies

Mahmood Shah, Steve Clarke

E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture

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Year of publication:	2009
Authors:	Shah, Mahmood
Other Persons:	Clarke, Steve (contributor)
Institutions:	IGI Global (contributor)
Publisher:	Hershey, Pa : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA)
Subject:	Electronic Banking \| Electronic banking \| Bankmanagement \| Bank management
Description of contents:	"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher. Table of Contents [external.dandelon.com]

Extent:	Online-Ressource(electronic texts (ix, 299 p. : ill.))
Type of publication:	Book / Working Paper
Language:	English
Notes:	"Premier reference source"--Cover Includes bibliographical references and index Restricted to subscribers or individual electronic text purchasers Mode of access: World Wide Web Also available in print.
ISBN:	978-1-60566-253-4 ; 1-60566-253-4 ; 978-1-60566-252-7 ; 1-60566-252-6 ; 978-1-61692-614-4 ; 1-60566-252-6 ; 978-1-61692-614-4 ; 978-1-60566-252-7
Other identifiers:	10.4018/978-1-60566-252-7 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011726009