E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece
Michalis Skordoulis, Panteleimon Alasonas and Victoria Pekka-Economou
| Year of publication: |
2017
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|---|---|
| Authors: | Skordoulis, Michalis ; Alasonas, Panteleimon ; Pekka-Economou, Victoria |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 22.2017, 1, p. 82-100
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| Subject: | citizens' satisfaction | e-government | service quality | TAXInet | multi-criteria satisfaction analysis | MUSA | Dienstleistungsqualität | Service quality | E-Government | E-government | Griechenland | Greece | Kundenzufriedenheit | Customer satisfaction | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Arbeitszufriedenheit | Job satisfaction | Öffentliche Dienstleistung | Public services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011855873