E-store loyalty : longitudinal comparison of website usefulness and satisfaction
LG Pee, JJ Jiang and G Klein
| Year of publication: |
2019
|
|---|---|
| Authors: | Pee, Loo Geok ; Jiang, J. J. ; Klein, Gary |
| Published in: |
International journal of market research. - Thousand Oaks, CA : Sage Publishing, ISSN 2515-2173, ZDB-ID 2066720-6. - Vol. 61.2019, 2, p. 178-194
|
| Subject: | e-store loyalty | experiential evaluation | information processing | latent growth modeling | perceived usefulness | satisfaction | Kundenzufriedenheit | Customer satisfaction | Website | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1470785317752045 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012172169