Editorial : Is the wiki concept really so wonderful?

Purpose – To provide a brief viewpoint on wikis. A wiki is a web site that allows – and encourages – users to share information by freely writing new content, adding to existing content, and editing or commenting on content. Design/methodology/approach – An opinion piece based on the author's own experiences. Findings – Reflecting the chaotic nature of the web world in which wikis exist, the reality of the situation is that they often do not operate in a positive environment. The author's experience as a wiki participant on several occasions has been far from positive. Originality/value – Provides advice to users of wikis: use with caution.