Education effect on customers perception towards service quality of post offices
Rajeev K. Shukla
| Year of publication: |
January-March 2017
|
|---|---|
| Authors: | Shukla, Rajeev K. |
| Published in: |
GITAM journal of management : a quarterly publication of GITAM Institute of Management. - Visakhapatnam, ISSN 0972-740X, ZDB-ID 2813773-5. - Vol. 15.2017, 1, p. 100-109
|
| Subject: | Customer Perception | Service Quality | Post Offices | Education Effect | Dienstleistungsqualität | Service quality | Postsektor | Postal sector | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Wahrnehmung | Perception |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011820923