Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Year of publication: |
2024
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Authors: | Hyun, Hyowon ; Hong, EunPyo ; Ahn, Jiseon ; Park, Jungkun |
Published in: |
Journal of travel and tourism marketing. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7306, ZDB-ID 2112951-4. - Vol. 41.2024, 1, p. 35-50
|
Subject: | brand attitude | brand trust | Customer skepticism | luxury hotel brand | luxury services | willingness to pay a premium | Konsumentenverhalten | Consumer behaviour | Luxusgüter | Luxury goods | Beziehungsmarketing | Relationship marketing | Corporate Social Responsibility | Corporate social responsibility | Hotellerie | Hotel industry | Zahlungsbereitschaftsanalyse | Willingness to pay | Markenimage | Brand image | Markenartikel | Brand | Markenführung | Brand management | Dienstleistungsmarketing | Services marketing | Dienstleistungsqualität | Service quality |
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