Effect of restaurant manager emotional intelligence and support on front-of-house employees' job satisfaction
Su Jin Han, Woo Gon Kim, Sora Kang
| Year of publication: |
2017
|
|---|---|
| Authors: | Han, Su-Jin ; Kim, Woo Gon ; Kang, Sora |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 11, p. 2807-2825
|
| Subject: | Leader's emotional intelligence | Leader support | Service under pressure | Job satisfaction | Service performance | Arbeitszufriedenheit | Intelligenz | Intelligence | Führungsstil | Leadership style | Emotion | Führungskräfte | Managers | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-11-2015-0641 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011799910