Effect of service quality toward student satisfaction and loyalty in higher education
Year of publication: |
2020
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Authors: | Mulyono, Hardi ; Hadian, Arief ; Purba, Nelvitia ; Pramono, Rudy |
Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 10, p. 929-938
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Subject: | Service Quality | HedPERF | Student Satisfaction | Student Loyalty | University Student | Dienstleistungsqualität | Service quality | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Hochschule | Higher education institution | Beziehungsmarketing | Relationship marketing |
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