Effective communication as a critical success factor for the integration of ERP and CRM systems : the case of Taiwan
Year of publication: |
2007
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Authors: | Cheng, Julian Ming Sung ; Shih-Tse Wang, Edward ; Hsu, Ping-Yu ; Tsai, Celia C. Y. |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 2193394-7. - Vol. 2.2007, 2, p. 183-199
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Subject: | ERP-System | ERP system | Beziehungsmarketing | Relationship marketing | Interne Kommunikation | Internal communication | Erfolgsfaktor | Success factor | Taiwan |
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