Effective Grievance Management : A Systems Approach

Delay in redressing grievance creates displeasure among employees. Many of such grievances are routine and structured, which can be effectively handled, if there is a proper system at place. This paper, written in the situation-contexts of early 1990's, suggests a conceptual model for developing a programmable 'effective grievance management system'. It precedes the implementation of HR-related information systems (HRIS) in Indian organisations

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Year of publication:	2016
Authors:	Subudhi, Rabi
Other Persons:	Sahoo, Swarup (contributor)
Publisher:	[2016]: [S.l.] : SSRN

Extent:	1 Online-Ressource (7 p)
Type of publication:	Book / Working Paper
Language:	English
Notes:	In: Strategy: The Journal for Management Development (Management Research Journal of Berhampur University) ISSN # 0973-2977 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments December 5, 1994 erstellt
Classification:	M12 - Personnel Management ; J53 - Labor-Management Relations; Industrial Jurisprudence ; M54 - Labor Management (team formation, worker empowerment, job design, tasks and authority, job satisfaction)
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012995368