Effective quality management through third-generation balanced scorecard
| Year of publication: |
2004
|
|---|---|
| Authors: | Andersen, Henrik V. ; Lawrie, Gavin ; Savic, Nenad |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 53.2004, 7, p. 634
|