Effects of customer equity drivers on customer loyalty in B2B context
Year of publication: |
2013
|
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Authors: | Ramaseshan, B. ; Rabbanee, Fazlul K. ; Hui, Laine Tan Hsin |
Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 28.2013, 4, p. 335-346
|
Subject: | Lieferantenmanagement | Supplier relationship management | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | Dienstleistungssektor | Service industry | Australien | Australia |
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