Effects of dissatisfaction on customer repurchase decisions in e-commerce : an emotion-based perspective
Yunfan Lu; Yaobin Lu; Bin Wang
| Year of publication: |
2012
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|---|---|
| Authors: | Lu, Yunfan ; Lu, Yaobin ; Wang, Bin |
| Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif : Univ, ISSN 1526-6133, ZDB-ID 21367553. - Vol. 13.2012, 3, p. 224-237
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010058121