Effects of financial and non-financial performance measures on customers’ perceptions of service quality at Islamic banks in UAE
Attiea A. Marie, Mohamed E. Ibrahim & Amjad D. Al Nasser
| Year of publication: |
2014
|
|---|---|
| Authors: | Marie, Attiea A. ; Ibrahim, Mohamed E. ; Al-Nasser, Amjad D. |
| Published in: |
International journal of economics and finance. - Toronto, ISSN 1916-971X, ZDB-ID 2531850-0. - Vol. 6.2014, 10, p. 201-213
|
| Subject: | Islamic banks | financial measures | non-financial Measures | structural equation modeling | service quality | bank performance | Dienstleistungsqualität | Service quality | Islamisches Finanzsystem | Islamic finance | Performance-Messung | Performance measurement | Bank | Kundenzufriedenheit | Customer satisfaction | Vereinigte Arabische Emirate | United Arab Emirates | Messung | Measurement | Strukturgleichungsmodell | Structural equation model | Bankgeschäft | Banking services | Betriebliche Kennzahl | Financial ratio |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010422937