Effects of interactivity and product information on consumer satisfaction in an online retail setting
| Year of publication: |
2005
|
|---|---|
| Authors: | Ballantine, Paul W. |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 33.2005, 6, p. 461-471
|