Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Year of publication: |
2020
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Authors: | Han, Heesup ; Yu, Jongsik ; Hyun, Sunghyup Sean |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 29.2020, 5, p. 592-611
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Subject: | Eco-friendly hotels | green spaces/surfaces/items | mental health | natural environment | nature-based solutions | switching barriers | Hotellerie | Hotel industry | Psychische Krankheit | Mental disorder | Kundenzufriedenheit | Customer satisfaction | Umweltmanagement | Environmental management | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
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